Technical Support

Simply download the app from the App Store, create your account, and complete the initial assessment. The AI will then create a personalized learning path based on your current English level and learning goals.

Yes, absolutely. All voice recordings are encrypted and used solely for pronunciation analysis and improvement. We never share your voice data with third parties. You can delete your voice data at any time from your account settings.

Some features are available offline, including previously downloaded lessons and practice exercises. However, AI conversation features and progress syncing require an internet connection for the best experience.

You can cancel your subscription at any time through your device's App Store settings. Go to Settings → [Your Name] → Subscriptions → SpeakEasy AI, then tap "Cancel Subscription." Your access will continue until the end of the current billing period.

Try these troubleshooting steps:

• Force close and restart the app
• Check your internet connection
• Update to the latest app version
• Restart your device
• If issues persist, contact our support team

Your progress is automatically tracked and displayed in the app's Progress section. You can view your speaking confidence improvements, completed lessons, time spent learning, and achievements earned. The AI also provides personalized recommendations based on your progress.